- Carefully remove the lash from the eyelash tray, and check the eyelash fit, by aligning it with your natural lash line. If the lash extends past the outside corner of your eye, trim the excess.
- Tip: Use a tweezer to hold one end of the eyelash band and gently peel it from the tray. Do not use your hands. You may accidentally peel the fur off the band instead.
- Apply a thin line of adhesive to the lash band, and wait 30-60 seconds, or until glue becomes tacky. Lotus Brush-On Lash Glue is very easy to remove which will make your new mink lashes last longer! Lotus Brush-On Lash Glue is the lash adhesive we recommend using with all Lotus Lashes.
- Apply to eyelid as close to natural lash line as possible.
- Hold down for a few seconds, and allow glue to dry.
LASH CARE INSTRUCTIONS
- Remove before sleeping.
- After use, any excess glue should be carefully removed with a tweezer or fingers.
- Keep your mink lashes fluffy and beautiful longer by keeping mascara away from them.
- Always store lashes in the original lash tray, to keep their shape, and protect them for re-use.
For more tips and trick see our How To Guide For Beginners >
*Due to current circumstances, some shipments may arrive later than expected. We apologize for any delays and appreciate your patience at this time.
We offer free standard US shipping with any purchase of $50 or more, and free standard worldwide shipping with any purchase of $100 or more*.
Orders are processed within 1 business day. Please note that during sales/promotions there may be a slight delay in processing time.
Standard Shipping Costs & Delivery Times:
US $4.99 or free with $50 purchase (2-5 business days)
Canada $14.99 or free with $100 purchase (4-7 business days)
Australia, Japan and Norway $24.99 on all orders* (7-15 business days)
All other countries $14.99 or free with $100 purchase (7-15 business days)
Expedited Shipping Costs & Delivery Times:
US $7.99 (2-3 business days)
Express Shipping Costs & Delivery Times:
US $29.99 (1-2 business days)
Canada $49.99 (3-5 business days)
Australia, Japan and Norway $64.99 (3-5 business days)
All other countries $59.99 (3-5 business days)
Unfortunately, we do not ship to the following countries/continents:
Africa, Argentina, Armenia, Azerbaijan Republic, Colombia, Greece, Hong Kong, India, Kazakhstan, Kuwait, Kyrgyzstan, Maldives, Netherlands Antilles, Pakistan, Philippines, Russian Federation, Saudi Arabia, Ukraine, United Arab Emirates.
*Delivery times are approximates only and do not include our processing time. In rare cases standard US shipping can take up to 2 weeks and international up to 40 business days. Holiday season delivery times may be longer than usual. Please allow the estimated delivery time to pass before contacting us. Note that international delivery times vary due to customs inspections. We are not responsible for any import taxes or customs duties charged on international orders. The recipient may be subject to these fees.
SATISFACTION GUARANTEED:We want you to love your purchase. If you're not completely satisfied with your purchase for any reason, you may return lightly used items within 60 days from the delivery date for a full refund. Unfortunately, individual components for bundles may not be returned. The entire bundle must be returned in order to qualify for a refund. Returns received within 30 days will be refunded to your original form of payment. Returns received within 31-60 days will receive a store credit. All returns are discarded for sanitary reasons.
Shipping and handling fees are non-refundable unless your return is the result of an error on our part. We strongly suggest purchasing tracking and insurance for your return parcel, as we are not responsible for lost return packages. Please allow up to 10 days for processing. A pre-paid return label can be provided, and emailed to you at your request (USA orders only). Note a $6 fee will be deducted from your refund if you decide to use it.
We offer hassle free returns. To process and manage your returns online (no account required) please submit your request in the form provided; someone with our Customer Care Department will respond within 1 business day.
EXCHANGES:You do not have to wait for an exchange to be processed. Simply request for a return online in the form provided and once approved, place a new order on our website (our normal return policy will apply). Unfortunately, we are unable to honor previous sales prices or promotions when you place your new order.
Lotus Lashes would like you to enjoy sharing the gift of our beautiful, luxe, all natural mink lashes! Our exclusive e-gift cards can be redeemed online and are not eligible for redemption at any of our retailers or salons. Gift cards can be purchased in the amount of $20, $30, $40, $50, $75, $100 and $150.
- Never expires
- Redeemable online
- Not redeemable for cash or credit
- Gift cards cannot be purchased using Afterpay
The recipient will be notified by email within 24 hours of your gift and their personal gift card code that can be applied at checkout.